Privacy Policy

1. Introduction

Rebus Technology Solutions L.L.C - S.P.C is committed to protecting your personal data and respecting your privacy. This Privacy & Cookie Notice explains how we collect, use, store, disclose, and protect your personal information when you visit our website, use our services, or interact with us. This Notice is designed in accordance with the UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL), applicable Free Zone regulations (including DIFC and ADGM where relevant), and internationally recognized data protection standards. By using our website, you agree to the terms of this Notice.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

  • Name, email address, phone number
  • Company name and job title
  • Service inquiries or support requests
  • Any data you voluntarily submit via forms, subscriptions, or communications

2.2 Information Collected Automatically

When you visit our website we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring websites
  • Cookies and tracking data (see Section 7)

2.3 Information from Third Parties

We may receive data from:

  • Analytics providers
  • Advertising platforms
  • Third-party integrations used in our services

3. How We Use Your Information

We use your data for the following purposes:

  • To operate and maintain our website
  • To respond to inquiries and provide customer support
  • To process registrations, subscriptions, or service requests
  • To improve website performance and user experience
  • To send updates, marketing content, or newsletters (with consent)
  • To comply with legal obligationsunder UAE law
  • To enhance security and prevent fraud

4. Legal Basis for Processing (UAE PDPL)

Under the UAE PDPL, we process personal data based on at least one of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal/regulatory obligations
  • Legitimate business interests, balanced against your rights
  • Protection of your vital interests

5. How We Share Your Information

We do not sell your personal data. However, we may share data with:

  • Hosting providers and cloud services
  • Analytics platforms
  • Professional advisors (legal, accounting, compliance)
  • Third-party service providers supporting our operations
  • Government authorities when required by UAE law

All third-party processors are bound by confidentiality and security obligations.

6. International Data Transfers

As a UAE based company, your data may be stored or processed outside the UAE when required for operational or technical reasons. Where such transfer occurs, we ensure appropriate safeguards in line with PDPL requirements.

7. Cookies & Tracking Technologies

Rebus Technology Solutions L.L.C - S.P.C uses cookies and similar technologies to improve functionality and analyze website usage.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for site operation
  • Performance Cookies: Analytics and usage statistics
  • Functional Cookies: Remember preferences
  • Marketing Cookies: Tailored ads (if applicable)

7.2 Managing Cookies

You can control or disable cookies through your browser settings. Disabling certain cookies may impact website functionality.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this notice, or as required under UAE law.

9. Your Rights

Depending on applicable regulations, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request data portability
  • Lodge a complaint with the UAE Data Office or relevant Free Zone authority

10. Data Security

Rebus Technology Solutions L.L.C - S.P.C implements administrative, technical, and organizational mmeasures to protect your data from unauthorized access, alteration, or disclosure. However, no system can be guaranteed fully secure.

11. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

12. Contact Us

For questions or requests related to this notice, you may contact us at: admin@rebus.ae